SERVICE: Our Customers Are Our Priority
When you need assistance, staff training, or simply the latest software updates our remote support system is always available. Using remote support, we can access your Kubtec system directly from our service head quarters ensuring you get what you need without having to wait for an on-site visit, and with the minimum of disruption to your facility.
All Kubtec systems carry a comprehensive one year purchase warranty, after which you can choose from a broad menu of support options designed to meet your service and budget requirements. From multiyear extended warranties to a basic packages, Kubtec provides the support you need to keep your department up and running.
Our global network of support technicians, available 24/7, is just a phone call away, and most technical and training issues are resolved within hours through Remote Support. When required, support will be available at your door within 24-48 hours regardless of location.